Term and Conditions

Welcome to Women Clothing Shop / Discount Divas! By accessing our website at discountdivas-us.com and making a purchase, you agree to the following terms and conditions. Please read them carefully, as they outline the rules for using our site, your rights and responsibilities as a valued customer, and our commitments to you. We’ve designed these terms to be clear, fair, and focused on your shopping satisfaction—just like our ❄️December Deals❄️ and $18 & UNDER SALE! are designed for fabulous value.

1. 👥 Who We Are & Our Promise to You

Women Clothing Shop / Discount Divas is an online fashion retailer based in Baltimore, US, dedicated to providing “Fashion for Every Woman, Budget for Every Lifestyle.” We specialize in trendy, affordable collections like our ⭐️ Americana Collection, Activewear, Best Sellers, and exclusive sale items. Our goal is to make chic fashion accessible globally with transparent policies and a commitment to your happiness.

2. 🛍️ User Obligations & Account Responsibility

By using our site, you agree to:

• Provide accurate, current, and complete information during registration and checkout.
• Maintain the confidentiality of your account credentials.
• Be responsible for all activities under your account.
• Use the website only for lawful purposes and not engage in fraudulent activity.
• Ensure your shipping address is complete and accurate to avoid delivery issues.

3. 👚 Products & Services Description

Product Range:

We offer women’s fashion across categories including Activewear, Beauty, Belts/Scarves, Accessories, and curated collections like Americana. Our inventory features regular promotions such as $15 & Under!, $18 & UNDER SALE!, and seasonal discounts (e.g., 40% off Summer Styles, 60% OFF Small).

Pricing & Availability:

All prices are in US dollars. While we strive for accuracy, occasional errors may occur. We reserve the right to correct pricing errors and cancel orders arising from such errors. Sale items, especially those marked “Final Sale,” are subject to limited availability.

4. 📦 Orders & Payment Terms

Order Process:

1. You submit an order through our website.
2. You receive an order confirmation email (this is not an acceptance).
3. Our Baltimore-based team processes the order within 1-2 business days (excluding weekends/holidays).
4. Order acceptance occurs when we ship the item and send a shipping confirmation with tracking.

Payment Methods:

We accept Visa, MasterCard, JCB, and PayPal. Payment is captured at the time of order processing. By providing payment details, you confirm you are authorized to use the chosen method.

Shipping:

• Standard Shipping: $12.95 via DHL/FedEx; delivered in 10-15 business days after dispatch.
• Free Shipping: Available on orders $50+ via EMS; delivered in 15-25 business days after dispatch.
• International Notes: We ship globally (excluding some remote areas in Asia and other regions). Customers are responsible for any customs duties, taxes, and delays due to customs processing.

5. 🔁 Returns, Exchanges & Refunds

We want you to love every purchase! Our return policy is designed with “clarity, care, and commitment” in mind.

Key Policy Points:

• Return Window: 15 days from the date you receive your order.
• Condition: Items must be unworn, unwashed, with original tags and packaging.
• Return Process: Initiate by emailing [email protected] within 15 days. We will provide an RMA number and instructions.
• Return Shipping Cost: Customers are responsible for return shipping unless the item is faulty or incorrect.
• Refunds: Issued to the original payment method within 5-10 business days (credit/debit) or 3-5 days (PayPal) after approval. Original shipping fees are non-refundable unless the return is due to our error.

Non-Returnable Items:

• Beauty products (hygiene reasons).
• Accessories marked as final sale (often in $15 & Under! or Limited Time sales).
• Swimwear & intimate apparel with removed/damaged hygiene seals.
• Any item marked “Final Sale” in the product description.

6. ©️ Intellectual Property

All content on this website (logos, text, graphics, images, menu titles like ❄️December Deals❄️ or ⭐️ Americana Collection, and website design) is the property of Women Clothing Shop / Discount Divas or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written permission.

7. ⚖️ Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages arising from your use of the site or products.
• Our total liability for any claim related to your order shall not exceed the purchase price of the item(s) in question.
• We do not guarantee that the website will be error-free or uninterrupted.
• We are not responsible for delays or failures in performance due to circumstances beyond our reasonable control (e.g., shipping carrier delays, customs hold-ups, natural events).

8. 🌐 Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Maryland, United States. Any disputes shall be resolved in the courts located in Baltimore, Maryland. We encourage you to contact us first at [email protected] to resolve any issues amicably.

9. 📝 Changes to Terms

We may update these Terms and Conditions periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the bottom of this page will be revised accordingly. Continued use of the site after changes constitutes acceptance of the new terms.

Last Updated: December 2023